WEBINARS

C/4HANA Sales Cloud

From quote to equipment to service contract.

Supporting customers during their purchase of high value products is demanding in several aspects.
Within this Webinar we will address 2 of them:
How to guide the customer through a quotation process and being able to offer value-added services as supporting products, sell out products and being able to offer cross-sales options. How to individualize a product in order to identify and track the assigned services during an incident process.

What

  • Customers expect a seamless experience during the quotation negotiation process
  • The level of service is independent of the device. The sales force has to be enabled to give the same level of service as the back office employees
  • SAP Sales Cloud is addressing these challenges, and many more, out of the box.

When

Date & Time

May 23, 2019
11 am (EST), 5 pm (CET)

Duration

45 minutes

Language

English

Who

C/4HANA Webinar: From quote to equipment to service contract

Sven Kohl, Global Practice Lead Customer Experience
Westernacher

C/4HANA Webinar: From quote to equipment to service contract

Julia Reiter, Customer Experience Specialist
Westernacher