Logistics Service Providers
Our functional competence
Westernacher covers end-to-end Business Processes for Logistics Service Providers from Sales & Marketing to Finance & Controlling.
- Marketing & Sales
- Product / Service Management
- Marketing-Campaign Management
- Lead & Opportunity Management
- Quotation Management
- Contract Management
- Sales Performance Management
- 360 Degree Customer View
- Incentive & Commission Management
- Carrier Management
- Strategic Carrier Sourcing
- Carrier Collaboration
- Rate & Tariff Management
- Strategic Freight Purchasing
- Contract Management
- Carrier Performance Management
- Capacity & Allocation Management
- Logistics & Execution
- Warehouse Logistics
- Value Added Service
- Network and Transport Planning
- Distribution & Transport Logistics
- Track & Trace
- Customs Execution
- Trade Compliance
- Standard Operating Procedures
- Equipment Management (e.g. Fleet and Container)
- Customer Service
- Customer Operating Procedures
- Customer Query Management
- Complaint Management
- Multi Channel
- Customer Self Service
- Customer Interaction Center
- Finance & Controlling
- Charge Management
- Value Added Services Billing
- Invoice Verification
- Manage Financial Performance
- Accounting & Financial Close
- Treasury & Financial Risk Management
- Collaborative Finance Operations
- Risk & Compliance Management
- Dispute Management
- Landed Cost Analysis
- Business Analytics
- KPI Definition
- Business Dashboards, Reports & Drilldowns
- Continuous Improvement Process
SAP Extended Warehouse Management (EWM)
SAP Transportation Management (TM)
Warehouse Billing Solution