Taking decisions in a complex environment like a modern enterprise is not as easy as it seems from the outside. Many factors need to be considered and some have more importance than others. Unfortunately, these factors and their influence on the decision may change with each case.
Many different KPI systems have been introduced to support making such a decision on a settled basis, taking into consideration a certain set of factors and preconditions. But which KPI system should be used and when? Is there a perfect fitting KPI system for you and your company?
To answer this question, we can look at an easy example from the real world.