Application Management Services

    SAP Application Management Services (SAP AMS)

    When running a business on a global scale, it’s critical that your SAP systems are always up and running to support the business. That’s why having an organization in place to support your systems around the clock is a huge advantage.

    Some companies hesitate handing over Application Management Services to third parties due to fears of anonymous personnel, template answers, lack of responsibility for difficult tickets, long response times, non-transparent resolution processes, inability to reach experts, etc.
     

    We do things differently. This is how:
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    Technical and Functional Expertise

    With virtually no turnover, our teams are composed of leading supply chain consultants who bring their innovation and expertise to our AMS practice.

    Expertise

    Full Lifecycle Support

    Beyond solving tickets, we help you make long-lasting improvements.

    Expertise

    Customized Offerings

    We tailor the service offering to match your exact needs by leveraging our regional presence around the world.

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    Hassle-free User Experience

    One-stop shop for all your AMS needs, with our support team always having our AMS Gurus at an arms-length.

    Expertise

    Dedicated Service Manager

    Personal attention from a manager evaluated on customer satisfaction.

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    Process Flows for Continuous Service Improvement

    Quarterly reviews and reports assessing and reviewing weak spots.

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    Streamlined Knowledge Transfer Process

    Minimize costs while maintaining quality of service.

     

    It starts with our custom service offerings

    At Westernacher, we don’t believe in “one size fits all”. We know that each company and each team have unique requirements. That’s why we allocate all the time necessary to help you understand which options would serve you best.

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    The Westernacher Experience – Your Engagement

    During your engagement we are committed to providing quality service and added value wherever possible. There are many ways in which our AMS service is set apart from the rest:

    your Engagement in AMS

    Interested?


    Please contact us with any questions or if you wish to set up a 1:1 meeting with one of our experts. Or just call us on +49 6221 187 62 – 100.

    We look forward to hearing from you.